Privacy Policy

Cookie & Privacy Policy

This Privacy Policy governs the manner in which Wynyard Park Ltd. collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.wynyardpark.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Wynyard Park Ltd..

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

For a list of the cookies we use on our website, please see the table below:

Name Provider Purpose Expiry
_ga Google Analytics Used to identify users and generates statistical data on the way they use our website. 2 years
_gid Google Analytics Used to identify users and generates statistical data on the way they use our website. 24 hours
_gat Google Analytics Used by Google Analytics to limit request rates. 10 minutes
cerber_groove website A security cookie used to validate the user session. 2 weeks
wordpress_test_cookie website Used to identify if the current browser supports the use of cookies. session
wordpress_logged_in_ website Used to identify if the current user is logged in. session
wordpress_sec_[hash] website Used to store authentication details. session
wp-settings- website Used to customize users view of the admin interface, and possibly the main site interface. session
wp-settings-time- website Used to customize users view of the admin interface, and possibly the main site interface. session
hidebanner website Stores the user’s cookie consent state for our website 1 year

How we use collected information

Wynyard Park Ltd. collects and uses Users personal information for the following purposes:

  • To improve customer service
  • Your information helps us to more effectively respond to your customer service requests and support needs – to administer a content, promotion, survey or other Site feature
  • To send Users information they agreed to receive about topics we think will be of interest to them – to send periodic emails
  • The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy

Wynyard Park Ltd. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Postal address: Wynyard Park House, Wynyard Avenue, Wynyard, Billingham, TS22 5TB
Telephone: +44 (0) 1740 667 000
Email: enquiries@wynyardpark.com

Last updated: 6 April 2018